ITC Data also provides Desktop Support for our clients. We will install and troubleshoot software, assist individuals in using the software and apps of the company, respond to ad hoc and urgent requests for assistance, and advise on the most appropriate and cost effective technological solutions for the company.
We can ensure that your employees have the programs, applications and technology that they need to perform their jobs, and we will maintain, update and upgrade your equipment and software as needed.
Our Services:
- operating system updates – we will install the latest updates and security patches for your operating system as they become available
- software installation and updates – we will keep your software updated, handling the installation and configuration for you
- PC performance tuning – we will optimize your desktops for improved performance – and improved employee productivity
- security – we install sophisticated security software that can block hackers, viruses, phishing attempts and more, in real-time. We make sure each desktop is updated, and run regular scans to ensure that any malware is quickly found and removed
- troubleshooting and repair – whether a desktop’s hard drive has failed or you have software or hardware issues, our technicians are highly skilled in diagnosing and troubleshooting computer problems and making the appropriate repairs
We Support:
- Windows 7, 8 and 10
- Mac OS X
- macOS
- Linux desktops, including but not limited to:
- Ubuntu, Redhat, and Linux Mint